Where will I pick up the keys when I arrive ?
All the information relating to the delivery of keys (place, times) will be communicated into the voucher which will be sent to you by email as soon as your balance has been paid in full.
What to do when arriving outside opening hours ?
In case of late arrival or outside opening hours, remember to contact your host beforehand, whose contact details appear on the exchange voucher sent by email before your arrival, in order to recover the procedure for handing over the keys (code for the key box)
Will a deposit be requested on arrival ?
A deposit will be requested when the keys are handed over, depending on the capacity of the accommodation and its level of services (minimum €300)